Terms of Service
Last updated: February 5, 2026
1. Acceptance of Terms
By accessing and using ViralWiz ("Service," "we," "our," or "us"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
We reserve the right to update or modify these Terms at any time. Your continued use of the Service following any changes constitutes acceptance of those changes.
2. Description of Service
ViralWiz is an AI-powered subtitle generation platform that allows users to:
- Upload and process video files
- Generate accurate subtitles using AI technology
- Customize subtitle styles and formatting
- Export subtitles in various formats
- Access additional features based on subscription tier
3. User Accounts
Account Registration
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
Account Eligibility
You must be at least 13 years old to use the Service. If you are under 18, you must have permission from a parent or guardian.
4. Subscription and Payments
Subscription Plans
We offer various subscription plans with different features and usage limits. Subscription fees are charged in advance on a monthly or annual basis.
Payment Terms
- Payments are processed securely through Stripe
- You authorize us to charge your payment method automatically
- All fees are non-refundable except as required by law
- Prices may change with 30 days' notice
Cancellation and Refunds
You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. We offer a 30-day money-back guarantee for new subscriptions.
5. User Content
Your Content
You retain all rights to the content you upload ("User Content"). By uploading User Content, you grant us a limited license to:
- Store and process your content to provide the Service
- Use AI technology to generate subtitles
- Create backups for data protection
- Display your content back to you within the Service
Content Restrictions
You agree not to upload content that:
- Violates any law or regulation
- Infringes on intellectual property rights
- Contains malware or harmful code
- Is defamatory, obscene, or offensive
- Promotes violence, discrimination, or illegal activities
- Contains personal information of others without consent
6. Acceptable Use
You agree to use the Service only for lawful purposes. You will not:
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Use automated tools to access the Service without permission
- Reverse engineer or attempt to extract source code
- Resell or redistribute the Service
- Violate any applicable laws or regulations
7. Intellectual Property
The Service, including its software, design, text, graphics, and other content, is owned by ViralWiz and protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of the Service without our express written permission.
8. AI Technology and Accuracy
Our Service uses AI technology to generate subtitles. While we strive for high accuracy:
- Accuracy may vary based on audio quality and language
- Generated subtitles should be reviewed before use
- We do not guarantee 100% accuracy
- You are responsible for verifying subtitle accuracy
9. Disclaimers and Limitations of Liability
Service Availability
The Service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service.
Limitation of Liability
To the maximum extent permitted by law, ViralWiz shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use.
10. Indemnification
You agree to indemnify and hold ViralWiz harmless from any claims, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.
11. Termination
We may suspend or terminate your account at any time for violation of these Terms or for any other reason. Upon termination:
- Your right to use the Service immediately ceases
- You remain liable for all outstanding fees
- We may delete your User Content after a grace period
- Provisions that should survive termination remain in effect
12. Governing Law and Disputes
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in San Francisco, California, except where prohibited by law.
13. Contact Information
For questions about these Terms, please contact us:
ViralWiz Legal Team
Email: legal@viralwiz.co